Returns & Exchanges

At Rome Tech, we stand behind the quality of our products and offer a 30-day satisfaction guarantee to ensure you have the best shopping experience. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location and keep your tracking receipt for updates on your return's progress.

• 4.
  Receive Refund or Exchange

  After our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 3-5 business days.