Frequently Asked Questions
Everything you need to know about shopping with Rome Tech
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout. Orders over $50 qualify for free standard shipping within the continental United States.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do your products come with a warranty?
Yes, all Rome Tech products are covered by a 1-year limited warranty against manufacturing defects. If you experience any issues, please reach out with your order number for a replacement.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support digital wallets like PayPal, Apple Pay, and Google Pay for a faster checkout.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
Are your products compatible with international standards?
Many of our electronic accessories are designed for global use, but we recommend checking the specific product description for voltage and plug compatibility before purchasing.